Booking terms
Last updated: 29 September 2026
These terms apply to stays and services booked directly with Maldives Majesty through this website, WhatsApp or a payment link we send you. Bookings made on Airbnb, Booking.com, Agoda or Trip.com follow that platform's own terms.
1. Your booking
- A booking is confirmed once full payment is received and you see “Booking confirmed”, or once we confirm it to you on WhatsApp.
- When you start an online payment we hold your dates for 30 minutes. Payment links we send you hold the dates for 24 hours. Unpaid holds are released automatically.
- Please give correct names, a working WhatsApp number and the correct number of guests. The number of guests may not exceed the maximum shown for each stay.
2. Prices and payment
- Prices are in US dollars (USD) and include applicable taxes.
- Prices on this website are calculated for your exact dates and guests, including any discount you qualify for. The price shown when you pay is the price you pay.
- Online payments are processed securely by PayPal (PayPal account or card). PayPal's fee (2% + US$1.50) is added at checkout and is paid by the guest.
- We do not see or store your card details.
3. Cancellations and refunds
| When you cancel | Refund |
|---|---|
| 10 days or more before arrival | Full refund of the booking amount, minus the PayPal fee |
| Less than 10 days before arrival | No refund |
| No-show or early departure | No refund |
To cancel, message us on WhatsApp with your booking reference. Refunds are made to the original payment method, usually within 7 business days. If we have to cancel your booking for any reason, you receive a full refund including the PayPal fee.
4. Check-in and checkout
- Check-in and checkout times are shown on each stay's page. We send check-in details and door access on WhatsApp before you arrive. The exact address is shared after your booking is confirmed.
- Early check-in or late checkout may be possible on request, depending on availability.
5. During your stay
- Please follow each stay's house rules, including no smoking indoors, and respect neighbours and shared facilities.
- Only registered guests may stay overnight.
- You are responsible for damage caused during your stay beyond normal wear and tear. Please tell us straight away if something breaks.
- We may end a stay without refund in case of serious breaches of these terms, illegal activity or danger to people or property.
6. Airport transfers and extras
Airport transfers and other services are arranged on request and confirmed on WhatsApp. Please share your correct flight details; if your flight changes, let us know as early as possible.
7. Liability
We take care to keep our stays safe and accurately described. We are not responsible for loss of or damage to personal belongings, or for events outside our control such as weather, flight delays, utility outages or government restrictions. Nothing in these terms limits liability that cannot be limited by law.
8. Contact and law
Maldives Majesty, Hulhumalé, Republic of Maldives · WhatsApp +960 7718185. These terms are governed by the laws of the Republic of Maldives.